Support

Payments can be made to our Standard Chartered account or our FNB account.

Standard Chartered Bank
Account name: Silverton Radiator Brake and Clutch
Bank code: 662867
Account number: 0100180103400
Account type: Current
Branch: Game City

First National Bank
Account name: Silverton Radiator Brake and Clutch
Account number: 62083602683
Bank code: 284567
Account type: Business Cheque
Branch: Kgale View

Reference: please use your vehicle registration number or customer account number.

Once you have paid, please email your proof of payment to accounts2@tracker.co.bw so that we can allocate it to your account.

Most customers pay their monthly subscription by debit order. You can complete the debit order form online, or pay by EFT into one of our bank accounts (see “What are Tracker Botswana’s banking details?”). Contact our accounts team on accounts2@tracker.co.bw or +267 391 3639 and we will help you set it up.

Call the Botswana emergency number +267 77 17 0000 immediately (or +27 11 243 6703 if you are in South Africa), then report the theft to the police. Our team works with the authorities to locate and recover your vehicle.

Yes. WhatsApp us on Gaborone: +267 74 014 489 or Maun: +267 77 084 084. For emergencies, always call +267 77 17 0000.

You can update the mobile number linked to your Tracker account using our update your mobile number form.

Visit our Gaborone office at Unit 8, Plot 14457 Kamushongo Road, Gaborone West, or our Maun branch at Plot 17396, Nkwe Road, Maun Industrial. Call us to book a time that suits you.

Please let us know before you sell. Depending on your plan, we can transfer your Tracker unit and subscription to your new vehicle, or to the new owner. See Selling Your Vehicle or call us on +267 391 3639.

Download the Tracker Connect app or log in to the web portal to see your vehicle’s location, trips and notifications. Available features depend on the plan you have.

You can download your Installation Certificate from your Tracker app, or email sales@tracker.co.bw with your vehicle registration number and we will send it to you.

Complete the Call me for a quote form or email accounts2@tracker.co.bw with the number and type of vehicles in your fleet, and a specialist will contact you.

Yes. Tracker ExecuFleet gives you app and web-based tools to view all your vehicles, their trips and alerts in one place.

Yes. Tracker Motorcycle is designed for motorcycles and Tracker Trailer Connect for trailers, and our team can recommend the right mix of services for cars, bakkies, trucks, trailers and motorcycles in your fleet.

Call our support team on +267 391 3639 or email accounts2@tracker.co.bw and we will update your account and arrange fitment or removal.